Privacy Policy

Privacy Policy

Your Privacy Matters to Us

At VizagFlorist, we value the trust you place in us and are committed to handling your personal information responsibly, securely, and transparently. Protecting your data is fundamental to our promise of providing exceptional service while ensuring your confidence in our brand.

Who We Are

VizagFlorist.com is operated by M/s VizagFlorist, a reputable entity registered with the Government of India (Reference Number: ROF-415 of 2009-2010). We specialize in offering a wide range of gifts, flowers, plants, and cakes to help create special moments for you and your loved ones.

What This Policy Covers

This Privacy Policy outlines:

The types of personal information we collect

How we use and share this data

The steps we take to protect your information

Throughout this document:

"We," "Our," and "Us" refer to M/s VizagFlorist.

"You" or "User" refers to any individual accessing or using our website, including customers and visitors.

This policy aims to help you make informed decisions about sharing your personal data with us and reflects our ongoing efforts to ensure a secure and trustworthy experience.

Information We Collect

VizagFlorist collects various types of data, either directly from you or through automated means, when you interact with our website.

Personal Information You Provide

When you place an order, register, or communicate with us, you may share:

Name: To personalize your experience and process orders efficiently.

Contact Details: Including phone number and email address for order communication, offers (with your consent), and customer support.

Delivery Address: To ensure accurate and timely delivery of your purchases.

Payment Information: Such as credit/debit card details or other payment methods, used solely for secure transaction processing.

Demographic Information: Such as age and gender, which helps us tailor our services and promotions.

Information Collected Automatically

When you visit VizagFlorist.com, we may gather:

Device and Technical Data: Including your IP address, browser type, operating system, and device type to optimize platform functionality.

Usage Data: Information on how you navigate and interact with our website, including pages visited, time spent, and clicks.

Cookies and Tracking Technologies: Used to understand your preferences and enhance your user experience. Refer to the Cookies and Tracking Technologies section for details.

How We Handle Your Contact Information

Sharing Your Information

We only share personal information when necessary for service delivery or legal compliance.

Third-Party Service Providers

We collaborate with trusted partners for secure payment processing, order fulfillment, and marketing efforts. These partners adhere to strict data protection agreements.

Legal Compliance

We may share information to comply with legal obligations or regulatory inquiries, ensuring the protection of VizagFlorist, its users, and the public.

Extended Data Sharing Consent

If we need to share your data beyond the outlined scenarios, we will seek your explicit consent beforehand.

Consent

By accessing and using our platform or providing your information, you agree to this Privacy Policy. Your data may be shared with trusted third parties as outlined above.

Marketing Communications

You have full control over receiving marketing messages. You can unsubscribe at any time by following the provided instructions or contacting us directly. Essential service notifications, such as order confirmations, will still be sent.

Cookies and Tracking Technologies

Cookies help improve website functionality by remembering your preferences and actions. While they enhance browsing, you can manage, block, or delete cookies through browser settings. Disabling cookies may impact site performance.

Data Security

We implement technical and organizational security measures to protect your data from unauthorized access, alteration, or loss. While we strive to maintain high-security standards, we encourage users to safeguard their accounts with strong passwords and cautious online behavior.

Your Rights Regarding Your Data

You have the right to:

Access Your Data: Request details of the information we hold.

Rectify Inaccuracies: Correct incorrect or incomplete data.

Request Data Removal: Ask for your data to be deleted under certain conditions.

Opt Out of Marketing: Unsubscribe from promotional messages at any time.

To exercise these rights, contact us at the details provided below.

Data Retention

We retain your personal information only for as long as necessary for the purposes outlined in this policy. Periodic reviews ensure that only relevant data is stored.

Policy Updates

VizagFlorist reserves the right to update this Privacy Policy to reflect service improvements or legal changes. We encourage users to review this policy periodically. Continued use of our services implies acceptance of any updates.

Contact Us

For any questions or concerns regarding your data or this policy, reach out to us at:? info@vizagflorist.com